LYNNE OCONNOR    2907-I Watson Blvd #267, Warner Robins, GA 31093
(478)238-9737 cell: (619)261-4407 lynneoconnor@gmail.com www.lynneoconnor.net

CAREER SUMMARY:
Twenty-eight years Windows/Macintosh experience in professional office environments. Specializing in office automation and procedural development, technical writing for computer software and the internet, graphics and documentation design, website design and maintenance.

STRENGTHS:
My insight for anticipating the needs of supervisors and coworkers, along with excellent verbal and written communication skills, enhance my competency as a highly motivated self-starter and team player. Dependable and reliable, I quickly grasp complex software and data with demonstrated efficiency in multi-tasking, organization, time management, and objective-oriented tasks.  

3/08 - 12/09: ROBINS EGG MULTIMEDIA, Warner Robins GA - Internet Content Developer
Design/develop websites, produce marketing/training videos, coordinate/execute internet and social media marketing campaigns.

8/07 - 3/08: INFLUENCE AT WORK, Tempe  AZ - Art Director
Website redesign project manager. Produced PowerPoint, print, video training.

08/00 – 07/07: INDEPENDENT CONTRACTOR, Tempe AZ – Website Design
Designed and maintained four websites using Dreamweaver with HTML/CSS. Wrote and edited online content.

7/99 - 7/00: RESTAURANT SERVICES, INC., Portland OR - IT Coordinator, Bookkeeper
Recommended and implemented new computer systems. Website design and maintenance.

11/98 - 7/00: PARROTT CREEK FAMILY SVCS, Oregon City OR - Website Coordinator
Developed interactive online database for website maintenance. Maintained website.

11/98 - 6/99: EMMONS ARCHITECTS, Portland OR - Administrative Assistant
Correspondence, reports, acct receivable, billing, acct payable, office supplies.

9/97 - 5/98: AMERICAN CYBERNETICS, INC., Tempe AZ - Marketing, Tech Writer
Coordinated new version roll-out during internal reorganization.
Created online Help System and printed Getting Started Guide for new version.

2/95 - 9/97: FOROB, INC., Phoenix AZ - Applications Specialist
Provided technical support, training and documentation for accounting software.

3/94 - 2/95: RUPP TECHNOLOGY CORPORATION, Phoenix AZ - Technical Support, Training
Prepared educational materials that were adapted by Sony for international use.

2/90 - 9/90: HANSEN INFORMATION TECHNOLOGIES, Sacramento CA - Technical Writer
Revised user manuals (400+ pages) for new versions of two database applications.

2/89 - 2/90: CONCEPT ADMINISTRATORS, Sacramento CA - Communications Coordinator
Developed firm-wide standards and procedures manual for written communications.

8/88 - 2/89: AMERICAN CYBERNETICS, Tempe AZ - Operations Administrator
Office management, bookkeeping, shipping, receiving. Designed marketing collateral.

SOFTWARE SKILLS:	
Word, Pages, Excel, Access, PowerPoint, Keynote, Open Office, QuickBooks Pro, InDesign, Acrobat, Dreamweaver, PhotoShop, Camtasia Studio, ScreenFlow.

CREDENTIALS:	
B.S. Marketing, Arizona State University (incl. two years Computer Science)
Certified Inbound Marketing Professional, Inbound Marketing University
Nat'l Association of Professional Women

KEYWORDS:	
office assistant, executive assistant, administrative assistant, general office, office manager, accounts payable, accounts receivable, purchasing, office equipment operations, Microsoft Office, meeting scheduling