LYNNE OCONNOR    120 Rogers Avenue, Macon GA 31204
cell: (478)787-8444 lynneoconnor@gmail.com www.lynneoconnor.net

CAREER SUMMARY:
Twenty-eight years computer industry experience. Specializing in content development, technical and marketing writing for computer software and the internet, graphics and documentation design, website design and maintenance, print and online marketing material design, educational video/audio production.

STRENGTHS:
Having considerable skill as a “cultural liaison” enables me to strengthen the effectiveness of educational materials to bridge the gap between developers and end-users. I grasp complex software and data quickly and excel at organization, time management, task planning and deadline adherence.

3/08 - present: ROBINS EGG MULTIMEDIA, Warner Robins GA - Website Design and Content Developer
Design/develop websites, produce marketing/training videos, coordinate/execute internet and social media marketing campaigns.

8/07 - 3/08: INFLUENCE AT WORK, Tempe  AZ - Art Director, IT Coordinator
Website redesign project manager. Produced PowerPoint, print, video training.

08/00 – 07/07: INDEPENDENT CONTRACTOR, Tempe AZ – Website Design and Content Developer
Designed and maintained four websites using Dreamweaver with HTML/CSS. Wrote and edited online content.

7/99 - 7/00: RESTAURANT SERVICES, INC., Portland OR - IT Coordinator
Recommended and implemented new computer systems. Website design and maintenance.

11/98 - 7/00: PARROTT CREEK FAMILY SVCS, Oregon City OR - Website Coordinator
Developed interactive online database for website maintenance. Maintained website.

9/97 - 5/98: AMERICAN CYBERNETICS, INC., Tempe AZ - Marketing, Tech Writer
Coordinated new version roll-out during internal reorganization.
Created online Help System and printed Getting Started Guide for new version.

2/95 - 9/97: FOROB, INC., Phoenix AZ - Applications Specialist
Provided technical support, training and documentation for accounting software.

3/94 - 2/95: RUPP TECHNOLOGY CORPORATION, Phoenix AZ - Technical Support, Training
Prepared educational materials that were adapted by Sony for international use.

2/90 - 9/90: HANSEN INFORMATION TECHNOLOGIES, Sacramento CA - Technical Writer
Revised user manuals (400+ pages) for new versions of two database applications.

SOFTWARE SKILLS:	
RoboHelp, InDesign, Quark, Acrobat, Dreamweaver, PhotoShop, Illustrator, Freehand, Camtasia Studio, ScreenFlow, Final Cut Pro, iMovie, Windows Movie Maker, Soundtrack Pro, GarageBand, Word, Pages, Excel, Access, PowerPoint, Keynote, Open Office, QuickBooks Pro
	
CREDENTIALS:	
B.S. Marketing, Arizona State University (incl. two years Computer Science)
Certified Inbound Marketing Professional, Inbound Marketing University
Nat'l Association of Professional Women

KEYWORDS:	
technical documentation, technical author, instructional designer, editor, operational documentation, system documentation, technical communication, programmer writer, user interface designer, training documentation