2/90 – 9/90
Technical Writer
Software Trainer • Technical Support
HANSEN TECHNOLOGIES, Sacramento CA

  • Writing of new end-user manuals for Fleet and Street management software
  • Development of new standard design and layout for software manuals
  • Revision of existing manuals to comply with new standards
  • Provided end-user technical support and on-site training
  • Software/Tools Used – WordPerfect