9/97 – 5/98
Technical Writer • Marketing Coordinator
AMERICAN CYBERNETICS, INC., Tempe AZ

  • Revision of online help system for programmer’s text editor
  • Writing and design of new User Guide
  • Provided internal software technical support and training
  • Copywriting and design of print advertisements, direct mail, online advertisements, packaging
  • Coordination of national print and Internet marketing campaign for new software version launch
  • Software/Tools Used – RoboHelp, WinHelp, PageMaker, Photoshop, Designer, Microsoft Office (Word, Excel, Outlook)