9/13 – 8/14
Technical Writer
GENERAL ELECTRIC (GE OIL & GAS), Minden NV
one-year contract via DIRECT TECHNOLOGY

  • Technical Marketing Collateral – Creation of customer-facing content from existing internal documents written by Field Application Engineers (FAEs). Interfaced with SMEs, revised content for external audiences, and created new content (text and technical illustrations) to support sales.
  • Software Developer’s Design Guide – Development of HTML5/XML documentation of UI styles and UX patterns to communicate front-end design requirements and specifications to international team of developers.  Production of instructional videos for Style Guide maintenance knowledge transfer.
  • Software/Tools Used – MadCap Software (Flare, Capture, Contributor, Analyzer), Adobe Creative Suite (InDesign, Illustrator, Photoshop, Fireworks, Dreamweaver, Acrobat Pro), Camtasia Studio, Visual Studio Team Foundation Server, Microsoft Office (Word, Excel, Outlook), SharePoint