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RESUME

ABOUT LYNNE O’CONNOR

Throughout her career, Lynne has applied her innate ability to communicate with people across all tiers of technical expertise to bridge the gap between software developers and end-users as a “cultural liaison” by writing computer software manuals and help systems and providing technical support and hardware/software training.


In the mid-1990s, Lynne found the Internet to be the perfect medium in which to exercise her aptitude in technology and promotion, and incorporate her artistic skills, by developing websites and Internet marketing campaigns for employers and clients.


During the evolution of the Internet into the Web 2.0 era and the rise of social media, Lynne continued to keep her finger on the pulse of new technology and its impact on contemporary culture. She started her own Internet marketing firm in 2008 and became a Certified Inbound Marketing Professional in 2009.


Now, with a portfolio that includes technical and creative communication, website design, print and digital graphic design, video and audio production, and social media marketing, Lynne is ready to make her next career move in Technical Writing and Marketing Communications.

Her Story
1975

Budding Entrepreneur

Lynne begins working in marketing and promotions by helping her mother with the family-owned dance studio and gets her hands on new technology when her stepfather, and electronics technician, teaches her how to solder solid state electronic circuitry, build a radio on a breadboard, and play text-based “adventure” games on a Teletype terminal.

1982

Computer Science Engineering at ASU

Lynne graduates a year early from high school (later to find out that her GPA of 4.823/5.000 ranked her 12th in her class – in the top 3% – when everyone else finished high school) and tests into the highest level math class open to freshmen (Advanced Calculus) at Arizona State University. She moves from rural Illinois to Arizona to begin coursework for a Computer Science Engineering degree.

1987

Graduates with B.S. Marketing Degree

A core class in CSE (assembly language) gets the better of Lynne and she changes her major to Business. She puts herself through school by working 30+ hours a week and with the help of government financial aid, completing a Bachelor of Science degree in Marketing from ASU.

1988

Marketing Assistant

from 8/88 to 2/89

at AMERICAN CYBERNETICS, INC., Tempe AZ

1989

Communications Coordinator

from 2/89 to 2/90

at CONCEPT ADMINISTRATORS, Sacramento CA

1990

Technical Writer

from 2/90 to 9/90

at HANSEN TECHNOLOGIES, Sacramento CA

1993

Food and Beverage Manager

from 2/93 to 2/94

at AMF BOWLING CENTER, Longwood FL

1994

Technical Writer

from 3/94 to 2/95

Software Trainer • Technical Support
at RUPP TECHNOLOGY CORPORATION, Phoenix AZ

1995

Applications Specialist

from 2/95 to 10/95 & 10/96 to 9/97

Technical Writer • Software Trainer • Technical Support
at FOROB, INC., Scottsdale AZ

Over-the-Road Truck Driver

from 1/96 to 6/96

at DICK SIMON TRUCKING, Salt Lake City, UT

1997

Technical Writer • Marketing Coordinator

from 9/97 to 5/98

at AMERICAN CYBERNETICS, INC., Tempe AZ

1998

Administrative Assistant

from 11/98 to 6/99

at EMMONS ARCHITECTS, Portland OR

Website Coordinator

from 11/98 to 7/00

Content Manager • Website Designer
at PARROTT CREEK CHILD & FAMILY SERVICES, Portland OR

1999

Website Designer

from 7/99 to 7/00

Office Assistant • Technical Support • Bookkeeper
at RESTAURANT SERVICES, INC., Portland OR

2000

Technical Writer

from 8/00 to 7/07

Copy Writer • Editor • Website Designer • Graphic Designer
FREELANCE – Bethlehem PA – Tempe AZ

2007

Phlebotomist

from 3/07 to 5/07

at PHOENIX INDIAN MEDICAL CENTER, Phoenix AZ
and SONORA QUEST LABORATORIES via ON ASSIGNMENT HEALTHCARE, Scottsdale AZ

Art Director

from 8/07 to 3/08

Writer • Website Designer • Project Manager • Software Trainer
at INFLUENCE AT WORK, LLC, Tempe AZ

2008

Technical Writer • Marketing Consultant

from 3/08 to present

Technical Writer •Marketing Consultant • Copywriter • Pro Blogger • Content Manager • Multimedia Producer • Project Manager • Graphic/Web Designer
at ROBINS EGG MULTIMEDIA, LLC

2010

Graphic Designer

from 10/10 to 12/10

at GOODWILL INDUSTRIES via SNELLING STAFFING SERVICES, Macon GA

Marketing and Communications Administrator

from 12/10 to 2/12

Copywriter • Content Manager • Graphic/Web Designer • Project Manager • Multimedia Producer
at NATIONAL ASSOCIATION OF TEACHERS OF SINGING, INC., Jacksonville FL

2012

Quality Control Analyst • Technical Writer

from 4/12 to 7/12

ninety-day contract at LENDER PROCESSING SERVICES, INC. via APPLEONE, Jacksonville FL

Web Content Coordinator

from 8/12 to 11/12

Content Manager • Project Manager • Pro Blogger • Copywriter
at VAST BRIDGES, INC., Jacksonville FL

2013

Technical Writer at GE

from 9/13 to 9/14

One-year contract at GE Bently Nevada, Minden, NV

2014

Technical Writer at Intel

FROM 9/14 to 1/16

Converted to permanent (Human Factors Engineer) from contract (Technical Writer) in April 2015 at Intel Corporation, Hillsboro, OR

2016

Technical Writer at American Express

from 07/16 to present

Contract via IntraEdge to work with Big Data teams to develop documentation of requirements, specifications, and procedures in Confluence knowledge management system.

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