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July 13 2016

7/16 – present Technical Writer American Express via IntraEdge, Phoenix AZ Technical Writing: Contracted to work with Big Data teams to develop documentation of requirements, specifications, and procedures in Confluence knowledge management system. User Experience Design: Developed Confluence Style Guide[…]

September 20 2014

In above video: demo of one of the projects on which I worked starts at about 26 minutes into the video; presented by then product owner, Sangeeta Ghangam. 9/14 – 1/16 Technical Writer • Human Factors Engineer INTEL CORPORATION, Hillsboro OR[…]

September 9 2013

9/13 – 8/14 Technical Writer GENERAL ELECTRIC (GE OIL & GAS), Minden NV one-year contract via DIRECT TECHNOLOGY Technical Marketing Collateral – Creation of customer-facing content from existing internal documents written by Field Application Engineers (FAEs). Interfaced with SMEs, revised content for[…]

February 8 2013

Being successful in making sales online starts with branding your business. To establish and build your business brand online, you will want to focus your efforts on increasing awareness and familiarity of the name of your business and the products[…]

January 14 2013

If you haven’t heard it by now, we’ll say it here again, “You’re losing money if your online business isn’t mobile-friendly.” Internet marketing experts are weighing in with their 2013 predictions and trends and, overwhelmingly, they agree that mobile is[…]

January 13 2013

How do you grab the attention of potential customers and get them to click that “Add to Cart” button? How do you differentiate yourself from the competition? Don’t overlook the power of words. Your product description might be the one[…]

December 26 2012

In a recent Psychology Today article, social psychology professor, Dr. Douglas Kenrick, talks about the how his colleague, Dr. Robert Cialdini, born into a blue-collar Milwaukee family and working himself through college as a garbage collector, became an international authority[…]

December 10 2012

This article was originally ghost-written for Plumber’s Plus business website, which is now defunct. It’s true that your consumers are still spending more time on their desktops than on their mobile devices. A recent study from eMarketer shows that the mobile[…]

August 5 2012

8/12 – 11/12 Web Content Coordinator Content Manager • Project Manager • Pro Blogger • Copywriter VAST BRIDGES, INC., Jacksonville FL Content management and copywriting for twelve corporate websites and fifty blog sites, including the following: Vast Bridges Website: Home • What We[…]

July 15 2012

Have you been wondering how to get your website to show up on search engines (like Google, Yahoo, and Bing) when customers try to find you online? Do you have a website, but aren’t sure of how to make sure[…]

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