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Tag: technical writing

September 20 2014

In above video: demo of one of the projects on which I worked starts at about 26 minutes into the video; presented by then product owner, Sangeeta Ghangam. 9/14 – 1/16 Technical Writer • Human Factors Engineer INTEL CORPORATION, Hillsboro OR[…]

April 5 2012

4/12 – 7/12 Quality Control Analyst Technical Writer LENDER PROCESSING SERVICES, INC., Jacksonville FL ninety-day contract via APPLEONE Content management and quality control review of documents, images, and reports Development of new procedures and business analysis processes for quality control and[…]

March 5 2008

3/08 – present Technical Writer • Marketing Consultant Copywriter • Pro Blogger • Content Manager • Multimedia Producer • Project Manager • Graphic/Web Designer ROBINS EGG MULTIMEDIA, LLC Technical writer for computer hardware and software Copy writer and editor of marketing[…]

September 5 1997

9/97 – 5/98 Technical Writer • Marketing Coordinator AMERICAN CYBERNETICS, INC., Tempe AZ Revision of online help system for programmer’s text editor Writing and design of new User Guide Provided internal software technical support and training Copywriting and design of[…]

February 5 1995

2/95-10/95 10/96-9/97 Applications Specialist Technical Writer • Software Trainer • Technical Support FOROB, INC., Scottsdale AZ Writing and design of new end-user training guide and online help system Development of end-user training program for time tracking software Design and development of[…]

March 5 1994

3/94 – 2/95 Technical Writer Software Trainer • Technical Support RUPP TECHNOLOGY CORPORATION, Phoenix AZ Writing and design of end-user software manual supplements, revisions, and technical articles Development of database for help desk call tracking, knowledge base, trend reporting Writing[…]

February 5 1990

2/90 – 9/90 Technical Writer Software Trainer • Technical Support HANSEN TECHNOLOGIES, Sacramento CA Writing of new end-user manuals for Fleet and Street management software Development of new standard design and layout for software manuals Revision of existing manuals to[…]

February 5 1989

2/89 – 2/90 Communications Coordinator Software Trainer • Technical Support CONCEPT ADMINISTRATORS, Sacramento CA Development and implementation of internal and external written communication procedural standards Design, writing, and editing of internal newsletter Recommendation of computer hardware and software Training and[…]