Category: resume

June 1 2018

6/18 to present Project Manager • Business Systems Analyst UC Davis Health, Sacramento CA UC DAVIS HEALTH – IT Information Security Office, 06/2018 – 06/2019 Worked closely with IT Information Security Office leadership to manage and direct large scale internal[…]

August 1 2017

8/17 to 6/18 Project Manager • Business Systems Analyst Conduent, Inc., Sacramento CA Business analyst for $83.4 million contract with State of California Public Utilities Commission as third-party administrator (TPA) of California LifeLine Program as well as TPA contracts with[…]

May 1 2017

5/17 – 8/17Technical WriterNEC Corporation of America via PeopleNTech, Rancho Cordova, CA Developed end-user documentation (user guides, video tutorials) for biometrics product customers that included United States Customs and Border Protection and Los Angeles County Sheriff’s Department Performed analysis of[…]

January 4 2017

1/17 – 5/17Project Manager • Website Developer ROBINS EGG MULTIMEDIA, LLC Assisted cross-functional teams that included subject matter experts, solution architects, software developers, and testers to document and improve processes, procedures, workflows, and process flows Developed B2B and B2C websites[…]

October 1 2016

10/16 to 1/17 Content Director Cornerstone Advisors, Scottsdale AZ Assisted in Agile project management of cross-functional teams that included subject matter experts, solution architects, website developers, testers, and operational/administrative staff during website launch Developed and implemented SEO Rollout Plan for[…]

July 13 2016

7/16 – 10/16 Technical Writer American Express via IntraEdge, Phoenix AZ Technical Writing: Contracted to work with Big Data teams to develop documentation of requirements, specifications, and procedures in Confluence knowledge management system. User Experience Design: Developed Confluence Style Guide[…]

September 20 2014

In above video: demo of one of the projects on which I worked starts at about 26 minutes into the video; presented by then product owner, Sangeeta Ghangam. 9/14 – 1/16 Technical Writer • Human Factors Engineer INTEL CORPORATION, Hillsboro OR[…]

September 9 2013

9/13 – 8/14 Technical Writer GENERAL ELECTRIC (GE OIL & GAS), Minden NV one-year contract via DIRECT TECHNOLOGY Technical Marketing Collateral – Creation of customer-facing content from existing internal documents written by Field Application Engineers (FAEs). Interfaced with SMEs, revised content for[…]

August 5 2012

8/12 – 11/12 Web Content Coordinator Content Manager • Project Manager • Pro Blogger • Copywriter VAST BRIDGES, INC., Jacksonville FL Content management and copywriting for twelve corporate websites and fifty blog sites, including the following: Vast Bridges Website: Home • What We[…]

April 5 2012

4/12 – 7/12 Quality Control Analyst Technical Writer LENDER PROCESSING SERVICES, INC., Jacksonville FL ninety-day contract via APPLEONE Content management and quality control review of documents, images, and reports Development of new procedures and business analysis processes for quality control and[…]

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