In above video: demo of one of the projects on which I worked starts at about 26 minutes into the video; presented by then product owner, Sangeeta Ghangam. 9/14 – 1/16 Technical Writer • Human Factors Engineer INTEL CORPORATION, Hillsboro OR[…]
2/95-10/95 10/96-9/97 Applications Specialist Technical Writer • Software Trainer • Technical Support FOROB, INC., Scottsdale AZ Writing and design of new end-user training guide and online help system Development of end-user training program for time tracking software Design and development of[…]
3/94 – 2/95 Technical Writer Software Trainer • Technical Support RUPP TECHNOLOGY CORPORATION, Phoenix AZ Writing and design of end-user software manual supplements, revisions, and technical articles Development of database for help desk call tracking, knowledge base, trend reporting Writing[…]
2/90 – 9/90 Technical Writer Software Trainer • Technical Support HANSEN TECHNOLOGIES, Sacramento CA Writing of new end-user manuals for Fleet and Street management software Development of new standard design and layout for software manuals Revision of existing manuals to[…]
2/89 – 2/90 Communications Coordinator Software Trainer • Technical Support CONCEPT ADMINISTRATORS, Sacramento CA Development and implementation of internal and external written communication procedural standards Design, writing, and editing of internal newsletter Recommendation of computer hardware and software Training and[…]
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